Frequently Asked Questions
Q: What happens if I need to cancel on short notice, due to illness or other unexpected circumstances?
A: We will endeavour to accommodate you and reschedule to a later date.
Q: Do I have to pay if the service is cancelled at late notice?
A: No, there is no fee for late cancellations if it's due to unforeseen circumstances.
Q: Do I need to be home?
Q: Can I receive an invoice and/or receipt for my cleaning service?
Q: Do I need to supply equipment or cleaning products?
Q: Can I pay via bank transfer?
Q: Are your staff pet friendly?
Q: Am I under contract?