Frequently Asked Questions

Q: What happens if I need to cancel on short notice, due to illness or other unexpected circumstances? 

A: We will endeavour to accommodate you and reschedule to a later date. 

Q: Do I have to pay if the service is cancelled at late notice? 

A: No, there is no fee for late cancellations if it's due to unforeseen circumstances. 

Q: Do I need to be home? 

A: No

Q: Can I receive an invoice and/or receipt for my cleaning service? 

A: Yes

Q: Do I need to supply equipment or cleaning products? 

A: No

Q: Can I pay via bank transfer? 

A: Yes

Q: Are your staff pet friendly?

A: Yes

Q: Am I under contract? 

A: No 

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